Thank you for shopping at Home Elegance. Please read our Shipping Policy to understand how we deliver your orders.

1. Delivery Coverage

We deliver across Bangladesh through trusted courier partners.
Delivery availability may vary depending on your location.

2. Delivery Time

• Inside Dhaka: 2–3 business days

• Outside Dhaka: 3–5 business days

Delivery time may increase during holidays, sales, or unavoidable situations.

3. Shipping Charges

• Inside Dhaka: (Add your fee)

• Outside Dhaka: (Add your fee)

Shipping charges will be shown at checkout before order confirmation.

4. Order Processing

• Orders are processed within 24 hours after payment confirmation.

• You will receive an order confirmation via SMS/email.

• Once shipped, tracking details (if available) will be provided.

5. Delays

Home Elegance is not responsible for delays caused by courier services, weather conditions, or other external factors.

6. Wrong Address / Failed Delivery

If the address provided is incorrect or unreachable:

• Delivery may fail, and the order may be returned to us.

• Reshipping will require an additional delivery charge.

7. Damaged Package

If your package arrives visibly damaged:

• Do not accept it OR

• Take clear photos/videos and contact us immediately.

8. Contact Us

For shipping-related questions:
📧 support@homeelegance.com